Frequently Asked Questions
If this not answered your question Please email us or chat with our agent.
Future Tech (wa) is an ‘on-demand’ iPhone repair, iPad repair and Samsung repair service. Just follow these simple steps to book your repair:
1. Fill in a short and simple repair quote. Select what’s broken on your iPhone, iPad or Samsung and receive an instant repair price.
2. We’ll call you to arrange a place, date, and time that’s convenient for you for your iPhone repair, iPad repair or Android repair.
3. A Future Tech (wa) Repairer comes to your chosen location and fixes your device.
we’ll travel to you and fix your phone or tablet on the spot. Our mobile phone repairs normally take 30 minutes or less but depending on the mobile phone model and the extent of damage, some repairs might take 45 minutes while others take just 15 minutes. iPad Repairs may take up to one hour depending on the extent of the damage.
In most cases, the answer is a resounding yes. Over 85% of our repairs are completed on the same day we receive your booking, so if you’d like your mobile phone repair or iPad repair done on the same day, we will do our level best to make this happen.
If your booking is received late in the day, we may not always be able to reach you on the same day.
Our all-inclusive prices are very competitive, with repairs starting at just $69. Add in the convenience that we come to you, and it means you can carry on doing the things you love while your mobile phone repair is completed on the spot, at your home, work or even your favorite café. To get an instant repair price for your phone repair simply click here. We also repair tablets.
Worried about call-out fees? We don’t charge them. The price you see quoted on our website is the price you pay. And with fix2U’s risk-free no fix, no fee* policy on our most common repairs, if we can’t repair your phone, there is nothing to pay. What’s more, fix2U use only the best quality repair parts on the market
Nowhere. Future Tech (wa) is a repair service with a special difference – you can carry on doing the things you love while our Future Tech (wa) Repairer comes to you and repairs your device on the spot. Our “Come To You” repair service is available for iPhone, iPad and android repairs.
Data loss during the repair process is an extremely rare event, but nevertheless, we suggest making a backup to safeguard against any potential data loss event.
Future Tech (wa), therefore, recommends that you take steps to ensure that a full and complete backup of your device is made prior to your repair booking.
Please note that Future Tech (wa) cannot be held liable in the event of any data loss on your device as either a direct or indirect result of the repair process on your device.
Finding the model number of a mobile phone can vary slightly depending on the brand and model of the device. Here are some general instructions that should work for most smartphones:
Check the Device Settings:
On most Android devices, you can find the model number in the “Settings” app.
- Go to “Settings.”
- Scroll down and select “About phone” or “System.”
- Look for “Model number” or a similar option.
On iPhones:
- Go to “Settings.”
- Tap on “General.”
- Select “About.”
- Look for “Model” or “Model Number.”
Check the Phone’s Body or Packaging:
- The model number is often printed on the back of the phone near the bottom. Look for small text that includes the model information.
- If you have the original packaging, the model number is usually printed on the box.
Check Under the Battery (if applicable):
- For some older Android phones with removable batteries, the model number might be located under the battery.
Dial a Code:
- Some phones allow you to dial a specific code to access information about your device. For example:
- On Android, you can try dialing
*#*#4636#*#*or*#06#. - On iPhones, you can dial
*#06#to see the IMEI and MEID numbers, and sometimes the model information.
- On Android, you can try dialing
- Some phones allow you to dial a specific code to access information about your device. For example:
Check in the Device’s Software:
- Connect your phone to a computer and use device management software.
- For iPhones, you can check the model number in iTunes or Finder when your device is connected.
Use System Information Apps:
- There are various apps available on app stores that can provide detailed information about your device, including the model number.
Keep in mind that the steps may vary slightly depending on the make and model of your mobile phone. If you are having trouble finding the model number, refer to the user manual or support resources provided by the phone’s manufacturer.
Payment is made after your repair is completed via credit or debit card (Visa, MasterCard, AMEX) or cash. For card payments, payment is made directly to the Repairer via a safe and secure card reader. Our no-fix no-fee policy means you’ll only be charged if we fix your device, and the price you see on our website is the price you pay – no call-out fees and no hidden extra costs.
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